Cookie policy

What this site uses

This website was checked on the live site in September 2026. It uses two strictly necessary hosting cookies and the following browser storage. Visitors who accept analytics also receive the two Google Analytics cookies listed below:

• __cf_bm (cookie) — set by the site’s security and delivery network to tell genuine visitors apart from automated bots. Lasts 30 minutes.
• __dpl (cookie) — set by the website’s hosting service so each visit is served the current published version of the site. Lasts 24 hours.
• tsr-scroll-restoration-v1_3 (session storage) — remembers your scroll position so the back button returns you to where you were on a page. It is deleted when you close the browser tab.
• rl-analytics-consent-v1 (local storage) — remembers whether you accepted or rejected analytics, so you are not asked on every visit. It stays until you change your choice or clear your browser storage.

Analytics — only if you accept

This site uses Google Analytics 4, provided by Google, to count which pages are visited and how people move between them, so I can see what is useful. It loads only after you choose Accept analytics. Until then, and if you reject it, no Google Analytics code is loaded and nothing is sent to Google.

• _ga (cookie) — set by Google Analytics to distinguish one browser from another. Lasts 2 years.
• _ga_<ID> (cookie) — set by Google Analytics to keep track of the current visit. Lasts 2 years.

Only the page address (without any added query details) and page title are sent. Names, email addresses, form answers and booking details are never sent — the registration and prelaunch forms open on separate sites, and the booking calendar loads only when you open it. Google signals and advertising personalisation are switched off. Google Analytics is set to keep event-level data (individual page views and events) for 2 months, and data linked to a returning visitor's identifier for 14 months; that 14-month period restarts whenever the same visitor returns. These settings apply to detailed data only. Most standard summary reports in Google Analytics are aggregated and are not removed by these retention settings.

You can change your choice at any time with Cookie settings at the bottom of every page. If you withdraw consent, the analytics cookies are removed.

Third-party services on these pages

These services appear within or alongside this site and may set their own cookies when you use them:

• The booking calendar — provided on the Booking page by Acuity, my scheduling service. It loads only when you choose to open it. While it is open, Acuity sets its own cookies (for example a session cookie for the calendar), and where payment is taken online, its payment processor may set its own cookie. Those cookies are covered by Acuity's own cookie and privacy information.
• Typeform — the new-client registration form and the Recognition Loops® prelaunch form open on Typeform’s own site, where Typeform’s cookie policy applies.
• The Substack subscribe form — shown on the Substack articles page. It loads only when you choose to show it. While it is shown, Substack may set its own cookies; those are covered by Substack’s own privacy information.
• Google Fonts — the typefaces on this site are loaded from Google’s font service. Your browser connects to Google to fetch them, which shares your IP address with Google. No cookies are set.

Videos on the Recognition Loops page are hosted on this site itself and set no cookies. Links to Substack open on Substack’s site, where their own policies apply. The subscribe form described above is the only part of Substack that appears within this site.

If this changes

If any other optional technology is added to this site, it will be listed here and will not load until you have chosen to allow it.

Questions about cookies on this site: samanthacoleman@recognitionloops.com.